Vision
To be numbered among the best regulators in the Caribbean by fairly balancing the interests of all stakeholders.
Objectives and Aims
IRC promotes and protects the interests of industry stakeholders by engaging in the following objectives:
- To ensure electricity service providers are transparent and fair
- To ensure all households, businesses, and institutions in Dominica enjoy uninterrupted power supply at all times
- To provide a platform and forum where aggrieved customers can file complaints
- To arbitrate between service providers and service consumers in cases of disputes
- To set rules and guidelines that allow for consistency, predictability and transparency for electricity supply
- To ensure that electricity failures are resolved immediately to protect business and household needs
- To engage and work with other private and government agencies for the betterment of electricity provision and distribution across the length and breadth of Dominica
- To support government initiatives in the supply of constant electricity for national growth
Our Functions
The Independent Regulatory Commission shall discharge the following functions accordingly:
- To facilitate the availability of constant electricity for household and business requirements
- To ensure that electricity supply is available in all settlements, villages, and towns in Dominica
- To ensure service providers make a fair profit and service consumers pay affordable rates
- To guarantee integrity in the generation, transmission, and distribution of electricity across board
- To make room for fair competition in the power sector
- To issue, monitor, and amend the licenses of electricity operators on the island
- To ensure that electricity plants and equipment used by power operators meet international standards for safety and health
- To serve as the eyes of the Minister for Power for the regulation and supervision of electricity in the power sector
- To safeguard the technical health of the nation for growth and development via efficient power supply
- Perform any other function conferred on it by other written Law.
News / Insights / Notices
Keeping You Informed
IRC to Establish Consumer Relations Committee
The Independent Regulatory Commission (IRC) is seeking five (5) vibrant and willing members from the general public, across Dominica, to form part of a body …
Join IRC Consumer Relations Committee
Serious About Electricity? Ask the Independent Regulatory Commission (IRC) about joining the Consumer Relations Committee (CRC). Could you or someone you know represent your zone …
DOMLEC Invitation to Tender for Upgrade at PADU
Dominica Electricity Services Limited (DOMLEC) has received financing from the Caribbean Development Bank (CDB) in an amount equivalent to USD16M towards the cost of the …
Rosette Germaine
After Hurricane Maria was quite a challenging period for my family and to get my home electrified. What a relief that was when the IRC intervened. That …
Mary-Ann George
As an elderly, it is a relief to know that there is someplace to call when in need. Thank you, IRC, the street lights have been restored by …
Cynthia Bellot
I learned about the IRC through one of their Health & Safety Campaign. I am happy to say that finally no more threat of rotten pole over my residence. …
Pinard Joseph
I have a very good relationship with the IRC. Great customer service, prompt attention. If you are a consumer of electricity, find out how you can benefit …
Gilbert George
IRC played a key role in getting our Distributive Energy System connected by providing critical solutions during times of conflict with the grid operator. …
