Final Week of Rate Review Consultations Begins Across Dominica
Dominica’s electricity Rate Review enters its final consultation week. The IRC urges public feedback before upcoming deadlines. Following weeks of community outreach, this closing stage invites final stakeholder submissions on proposed tariffs. …
IRC Goes Urban With Outreach Programme: Canefield Next Stop
Following a successful visit to La Plaine on Aug 11, 2009, the Independent Regulatory Commission (IRC) continues its Community Outreach Programme at the Canefield Community Centre on Tuesday, August 18, 2009 from 6:00 – 7:30 p.m. The Outreach programme, a series of nationwide community meetings, aims to clarify the scope and responsibilities of the IRC as a regulator as well as seeking valuable feedback from consumers around the country. The IRC considers outreach an essential part of its communications strategy since customer feedback will be analysed to inform and make relevant, decision making and rule formulation for the sector. With …
Villagers of La Plaine to Learn More About the IRC
The people of La Plaine and surrounding areas will have the chance this evening to find out more about their rights and responsibilities as electricity consumers. The Independent Regulatory Commission (IRC) is continuing its Community Outreach Programme with visits to the South eastern community followed by Canefield and Castle Bruce. The Outreach programme, a series of nationwide community meetings, aims to clarify the scope and responsibilities of the IRC as a regulator as well as seeking valuable feedback from consumers around the country. The IRC considers outreach an essential part of its communications strategy since customer feedback will be analysed …
Stakeholders Consultation on Quality Service Standards
The Independent Regulatory Commission, Dominica’s regulator for the electricity sector, has presented a draft set of Quality Service Standards for public consultation. The introduction of a Quality Standards regime will help to ensure that the principles of competition are maintained, even in our current situation where DOMLEC has been granted an exclusive licence to generate, transmit and distribute electricity in Dominica. Quality Service standards will: [list silver_arrow] bring DOMLEC’s operating efficiencies under scrutiny, mitigate against the common occurrence of service quality reduction in times of increasing costs or pressure to reduce costs compensate consumers for any breach of the guarantees …
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